Keeping the Community Lead-Safe

As your water provider, we are taking extra steps reduce lead exposure in our water system.

Complete the Survey

$10 Bill Credit

Sign up for Electronic Billing and receive a $10 bill credit on your next statement.

*Effective November 1, 2022.  One credit per account. Log into your online billing account and sign up today.

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No Cost Payment Option

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Know what's below.

Call before you dig.

Before You Dig

Paperless Billing

Register for Paperless Billing and manage your bill online

Make the Switch

    Quality water straight from the tap

    Serving Soddy Daisy, Falling Water, Mowbray Mountain and Sale Creek Communities.

    New Water Service

    Apply for new service or request a new meter installation.
    Go to Application

    Request Service Change

    To make changes to your current service, please call the office.

    (423) 332-2427

    Has your number changed?

    Send us your new phone number and we'll update your profile.

    Leaks Happen

    Our ServLine® Program protects you against costly repairs in the event of a leak.

    ServLine® Protection

    Pay Your Bill Online

    We have integrated an easy way to view and pay your bill online. Visit our new payment portal below.
    Northwest Utility District

    North West Utility District

    Providing quality water to over 7,500 customers