North West Utility District of Hamilton County, Tennessee provides water service to 7,500 customers in the Soddy Daisy, Falling Water, Mowbray Mountain, and Sale Creek communities.


We are committed to the highest standards of customer satisfaction, safety and product quality. We will continue in the business of producing potable water which is our main focus. We will achieve customer satisfaction by providing superior service in an environmentally acceptable manner and provide a safe, fair and productive work environment for our employees.


The District will be guided by three basic principles: the recognition of the paramount importance of the people who comprise the District; a commitment to excellence in every aspect of our business; and the profitable growth of the District over the long term.